Need help? Click to Chat
Hot Topics
Our Partners





Show All Partners »
Copyright © 2016 Techpro Global Ghana, All Rights Reserved.

“Techproghana” and Techpro Global Ghana and the colour are all trade marks owned by Techpro Global Ghana
Need help? Click on Package
Relevant Links
Home         |         Company         |         Solutions         |         Services         |         Online Shop         |         Brands         |         Projects         |         Client Area         |         Careers         |         Contact Us
LiveZilla Live Help
Home  >  How We Do It  >  Onsite Engineer Visits

Onsite Engineer Visits

Regular Scheduled Onsite Engineer Visits
A lot of our work can be completed remotely, saving you time and money. But there are times when you might prefer to have a member of our engineering team on-site for a more ‘hands on’ approach to your technical support, or for a scheduled ‘health check'.

When combined with a strategically planned approach to your IT, this adds up to the ultimate in proactive support of your network.

At a glance
  • Planned site visits as frequently as your business needs them
  • Personal relationship with your Account Manager
  • Strategic guidance, face-to-face
  • Consultation with your users to find the issues that matter

On-Site Engineers Build a Relationship With Your Staff
When you work with Techpro Global Ghana, we’ll plan a visit schedule from day one. It could be once a quarter, monthly, or even every week after a major upgrade or new system install. Techpro Global Ghana has even placed engineers permanently on-site with customers, when the situation demands.

Your on-site engineer in effect becomes your IT Manager. Not only does he or she know your network inside out, but also builds a relationship with you and your team.

In our experience, there’s simply no substitute for walking the floors and talking to real users. Techpro Global Ghana takes the time to understand the day to day issues, like a slow connection or an inadequate printers; making sure we work on thing your staff might need, but don't always know how to ask for.

It can also be cost-efficient for your staff to ‘save up’ some minor issues and get help with them during a site visit.
Sales & Support Lines
+233 (0) 302 797 575
+233 (0) 307 033 337
+233 (0) 209 848 660 - 2
LiveZilla Live Chat Software